Scenario

You’ve been hired as a UX writer by Pace, a goal-tracking exercise app. The app lets users set goals, track their progress, rate their workouts, and more.

Task

Your first task is to improve/rewrite/redesign the user onboarding process. The onboarding process you’ll work on begins after users have signed up and agreed to the terms of service. Most users sign up with their Google or Facebook accounts which gives Pace the users DOB and sex. Those who sign up with email enter this info on a prior screen. Onboarding begins after this.

By the end of onboarding, users should have:

• The calorie counter set up by adding their height and weight. (Calorie counter uses age, sex, height, weight, and workout data to estimate the number of calories burned during a workout.)
• Added app permission for GPS location (helps Pace more accurately track the user’s route)
• Added their first goal. Goals in Pace have:
  • An activity:
    • Running, walking, cycling, or another activity type
  • A time frame:
    • Based daily, weekly, monthly, yearly, or with a target date.
  • A type:
    • Distance in Km or Miles
    • Time length (Hours:minutes)
    • Time (number of times)
• Example goals:
  • Walk 10 Km weekly
  • Cycle for 2h daily
  • Run 30 Miles by Dec-31
  • Home workout 12 times a month

Your team member:

You’re working with a designer on this project who just gave you a mockup of the first two screens for the onboarding flow. Want to use this design? Change it a bit? Or, do you want to take a totally different approach? It’s up to you!

Your job:

Analyze the journey and think about ways to create a successful onboarding process. Then, create new onboarding screens (mobile app). Feel free to entirely rethink this flow to make it easier to use and understand. You can even make a quick user journey using emojis along a positive/negative scale (see the example in the User Journey unit).

Notes:

• Tooltips are often used in onboarding, but are not always necessary
• Progress tracking, however, almost always enhances an onboarding flow
• You can rename all or any of the features: height/weight info, goal types, etc.

Helpful hints:

• Take a close look at how this design works. What’s good about it? What could be better?